ScentedCandleShop.com Customer Testimonials
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ScentedCandleShop.com Customer Testimonials

Here are some comments about us from just a few of our satisfied customers around the world.


I placed an order with you on Friday around lunchtime. It was delivered to me on Saturday lunchtime. I would like to thank you for the fantastic service you give. You have to pay Amazon for their prime service to get delivery like that. Well done you.

Sheila (Jul 2015)


I receive my order I want to thank you very much for your rapidity, quality and your present included! Best regards, Marianne

Marianne - Stavanger (May 2015)


I want to visit you all someday to congratulate you on the best customer service I have come across in a long time!! I was a Vice President of Regional sales in the West Coast of America for over 14 years so I can attest to good service!! You can quote me!! Many thanks. Patricia

Patricia - Bushey (May 2015)


Afternoon, I would like to thank you for the order of these Price's Clear Votive Candle Holders, which I received today. As you can see with my attachment photo, they look really lovely with this table deco, please feel free to use this photo on your website. Thanks again.

Ruth - Luton (Apr 2015)


Good afternoon, I placed order Friday at about 3pm and by 10 am the next day it was delivered. Thankyou for being so helpful and very efficient. All the best.

Rod - Old Heathfield (Mar 2015)


I placed my order before 3pm yesterday 4th March. I received it before 2.30pm today 5th March 2015. I would like to say how impressed I am with your service & delivery method. The products I ordered are just as lovely as that shown on your website. The candle quality is superb having tried many others in the past which have turned out to be poor quality. Thank you very much for your efficiency and the quality of your products. I shall definitely order from you again in the future and endorse you to others.

Marilyn - Diss (Mar 2015)


Thanks I have received the candles and will definitely be ordering from you again. Very pleased with the quick service and good customer service.

Ann - Epsom (Feb 2015)


Can't thank you enough for sending out a replacement wax burner so quickly! Excellent customer service! Will definitely be shopping here again :)

Chloe - Wales (Feb 2015)


Thank you so much for the quick delivery of my wax melts They are gorgeous I ordered Baby Powder and Fresh Cut Roses both of which I'm really happy with. I am a very satisfied customer Thank you Regards Margaret

Margaret - Leicester (Feb 2015)


Hi, Really hope you receive this email. It's just a quick thank you really! My tartlet burner arrived today amazing super fast delivery! I open it to find a free tartlet! What a lovely surprise!! Thank you! Was just really impressed!!! So as I've said thank you! I'll be ordering again!

Emilee - Liverpool (Jan 2015)


Thank you so much for the prompt, very efficient service. Impressed with the packaging. Excellent quality product plus free tart. Many thanks! Happy Christmas and new year to you all.

Sally - Barrow Upon Humber (Dec 2014)


Just to say what excellent customer service from your company! My floating candles arrived today so well packaged and such efficiency! Thankyou and I will definitely be ordering with you again!

Wendy - Fornham All Saints (Nov 2014)


Thanks very much received these the next day, very nice and smell lovely maybe back for more later!

Caroline - Raynes Park (Nov 2014)


Hello. I would just like to say how totally thrilled I am with my order. Beautifully wrapped and super fast delivery! I'm very happy.

Elizabeth - Maidstone (Nov 2014)


Hi, Once again, excellent service from your company. Just received my order and I want to thank you for such good service.

Anne - Haddenham (Nov 2014)


Parcel arrived! Just want to thank you for such a superb service. Will definitely recommend you to family and friends. Thanks again.

Brenda - Bracknell (Oct 2014)


Hi. I've received my candle this morning and I wanted to say thank you for the prompt and fast service. I will definitely use you again and also recommend you to my friends, family and staff. It smells beautiful!!

Lorraine - Willenhall (Oct 2014)


I ordered just two days ago and my candles arrived today. BEAUTIFULLY packed, super delivery, and candles just what I wanted.What a shame it's not a thing I need to buy every week! I will most certainly recommend you to family and friends. Many thanks.

Mary - Teignmouth (Oct 2014)


Good afternoon, I just wanted to write to say thank you for my order which arrived extremely quickly and packaged very well. I am very impressed with your service and quality.

Michelle - Uckfield (Oct 2014)


Thank-you ever so much for the very speedy despach and delivery of my order. Never for a minute did i think i would get these candles in time for my late Father's anniversary on Tuesday, 30th September. I had just lit a normal candle, when low and behold my door got knocked,and it was the candles had arrived, i was shocked and delighted at the same time. Immediately i lit my Dad's candle for him. Your service is top class and i just wanted to personnally let you know how much i appreciate this. There will be plenty more order's throughout the year, as i have lost both parent's, and two of my much loved brother's. Keep up the good work, your company are a credit to Amazon, and to the customer.

Frances - Frances (Oct 2014)


Hello. I ordered the heaven scents jar candle in orange, cinnamon and clove. Just wanted to say it's absolutely lovely and smells better than the white company winter candle which costs 3 times the price. I hope you get more in before christmas!

Ashley - Addlestone (Sep 2014)


Hello all at Scented Candle Shop. Once again you have kept your promise of next day delivery. I bet my wife that you would deliver next day. She lost. Begrudgingly she returned my false teeth,my glasses and my hearing aid. What a bad loser she is. But she managed to throw my wig into the cats litter tray (full at the time). Now when I walk down the road I am pursued by 2 Alsatian's,3 Great Danes and a Terrier chewing on a walnut whip. Never mind, at least I can now see where I'm going,I can hear people talking about me and yesterday I bit one of the dogs back. (lol) Kindest Regards to you all.

Trevor - Norwich (Sep 2014)


Hi! Just a quick word to say how impressed I was with the way you delt with my order. To receive the next day from ordering was amazing! Top marks! Will certainly deal with you again.

Ronnie - Hook (Sep 2014)


Hello again. You managed to do it again, didn't you? Sending my parcel very quickly and properly wrapped? That really is good service, thanks so much. By the way, given the quantity of Scented Candles I have ordered, you may be under the impression that we are a right load of old stinkers living here. Not a bit of it, some of them are presents as a hint to friends and relatives as a tactful way of saying they need to living in better surroundings, free of cooking odours. Actually, I shall wish to buy more, so shall contact you again shortly, thanks a bundle.

Michael - Uxbridge (Sep 2014)


Hello. Thank you so much for the very rapid delivery of my order which arrived today. I shall most certainly be shopping with you again, not only because of the speed of delivery, but the items were well wrapped and packed. Thanks again, best wishes.

Mike - Uxbridge (Sep 2014)


Hello. I just thought I'd say, having ordered from you for years, that your products are superb and your fast delivery is amazing. Great service! Best wishes.

Janet - Kingussie (Sep 2014)


Just wanted to let you know I received my order today. Such prompt service I was pleasantly surprised so much so I had to contact your company and let you know. Not enough positive feedback is forwarded so thank you and I'll definitely be back.

Lindsey - Liverpool (Aug 2014)


Thank you so very much for my dark green candle, it is just perfect. This candle is to be used for something very special and the swift delivery has made it in perfect time. Thank you so very much, and I shall be ordering again from you.

Charlotte - Sheffield (Jul 2014)


Hi, I've just received my order, it came earlier than expected and even better I got some freebies! Happy customer :) Many thanks!!

Jade - Braintree (Jul 2014)


Unbelievable customer service! Worth the bit extra shipping cost. Arrived this morning and dispatched about an hour after my order yesterday. Well done!

Patricia - Hertfordshire (Jul 2014)


Just a quick message to thank you all for your prompt (as always) delivery. First class you offer and first class you deliver. It's surprising what some Yankee candle wax tarts for her indoors can do. I'm free to watch ALL the World cup matches and an offer to ease my fevered brow should things go wrong. I did ask for a bottle or two of the hard stuff but was told not to push my luck. Regards and thanks.

Trevor - Norwich (Jun 2014)


I would like to say a very big thank you for the fast delivery of my order. I ordered on Friday at about 16:15. The order was delivered the following morning Saturday at 08:45. I think this is a record for me and I shop a lot online. Thank you.

Carol - Cathays, Cardiff (Jun 2014)


Hi, received the candles this morning, before time and am delighted with them. Thanks very much!

Linda - Suffolk (Jun 2014)


I have today received my order and wanted to say how pleased I was with my candles and with your prompt service, thank you.

Eike - King's Lynn (Apr 2014)


Hi, Many thanks for my delivery. Very impressed with your very fast and efficient service. Loving my oil burners and would not hesitate using your company again.

Bev - Newport (Apr 2014)


Wish to thank you all for such wonderful service and well packed goods, I was not expecting my order so quick,it arrived the next day after my order was placed,it is a pleasure to buy from you, my thanks again, best wishes to you all.

Frederick - Birmingham (Mar 2014)


I just received my latest order, over the moon with it. I have found it dificult to buy incense cones in the past, so im delighted I found your shop. I will be placing more orders with you in future.

Michael - Whitley Bay (Feb 2014)


Good morning. I have been getting deliveries for some time from your company, and it never ceases to astound me with regard to the speed of delivery of the goods I've ordered. Fantastic service.

Bill - Alford (Feb 2014)


Dear Sirs, just to let you know that my order arrived yesterday, thank you very much! Perfect candles and packaging, very delighted with your service. Perhaps you're not aware that with Royal Mail tracking number (Signed for-Registered) it is possible to track the parcel also in Italy, in our Poste Italiane website. Nice thing and very useful.

Fabiana - Nepi, Italy (Jan 2014)


Hi there. I have just received two Prices Fragrant Lantern Candle (open window) the day after I ordered. I purchased them in desperation because some smelly rodent has died under the floor in our downstairs loo. I have been burning the candle in there and the smell is now extremely bearable (it wasn?t before) I am very, very pleased with the result. Hopefully I will never have to buy another of these candles, but if I do I shall be straight back to you. An excellent product, well described and promptly despatched. Thank you.

Felicity - Eastbourne (Jan 2014)


You guys are amazing!! just placed an order, and within 2 minutes you emailed me back saying order completed! How do you do that?? I have never had such a speedy response. Thank you all so much.

Maggy - Ystradgynlais (Jan 2014)


Hi there, many thanks for the prompt delivery of my recent order. I am very pleased with the products and with your service. Once again, thankyou.

Susan - Wymondham (Jan 2014)


Dear Candle Shop Thank you so much for sorting out my order. I am sorry I have been difficult to contact. I appreciate both your efforts to contact me and the thought you have given to fulfilling my order in the best way possible. Kind regards Val

Valerie - Lancashire (Jan 2014)


Hi there, Just to say a BIG thank you to yourselves for sending my order so quickly. I ordered on the 17th and my order was received the very next day!! Excellent products, value for money and great service to boot!! keep up the good work! kind regards

Bridget - Lancashire (Jan 2014)


Hi! I wanted to inform you that I made my order on January 3rd and that I received all my items today January 10! Thank you so very much I am so happy and satisfied about them. Anyway, know that you certainly have a fan in Mauritius! :)

Catriona - Beau-Bassin, Mauritius (Jan 2014)


Thank you for promt delivery, excellent service and quality product,, I'll be ordering soon in the new year.

Jeffery - Alvaston (Dec 2013)


Hi, I have just received my first order from you and wanted to say I am very impressed by the speed of delivery and the quality of the items. Thank you so much, I have saved you in my favourites list and I will be using again.

Anne - Cambridgeshire (Nov 2013)


Hi, I just wanted to let you know how pleased I am with all my orders from you. It?s a great company and service, with a wonderful range of quality products. I can?t see a place to leave feedback, therefore, I decided to email you. Thank you for everything!! I love shopping at The Scented Candle Shop! I can always rely on you to provide an excellent, professional purchase experience.

Margo - Kilmarnock (Nov 2013)


Just emailing to compliment your company on the excellent service you provide. Very pleased with the speedy delivery and the product itself. Will definitely be shopping with you again.

Andrea - Manchester (Nov 2013)


Dear scented candle shop, I discovered you by accident yesterday simply by googling "orange candles " I placed an order yesterday afternoon for 3 orange lowboy candles. They were delivered by Royal Mail almost an hour ago! The candles were superbly packaged and clearly marked "fragile" I opened the box and am just amazed at how nice these candles are, they are super quality robust wee beauties and an unbelievable price. First class superb service, first class product. Many thanks.

Evelyn - East Kilbride (Nov 2013)


I am writing to thank you for sending my order so quickly. I received it yesterday and was very grateful. I have carers as I am blind and they all say my home smells lovely. They also said, they wouldn't even know I was a smoker. Once again thank you to all the team and hope to order again soon.

Rebecca - Southampton (Oct 2013)


Hello. Just a quick word to say thank you for such excellent service! I am delighted with my my purchases which are exactly as I expected and which, considering the high quality, are excellent value. I would also like to say that I wish all online sellers could be as efficient as you are. Everything arrived very promptly and superbly packed. Thank you so much (and I will be returning!) With kind regards.

Shelagh - Sevenoaks (Oct 2013)


I absolutely love these yankee candle room sprays. Thank you for an extremely quick service and I shall be buying again for friends and family very soon!

Rachael - Hayes (Oct 2013)


I have just opened my first order with yourself, and I'm very pleased with my order! It was packet very well and it has been delivered very quickly. I would like to thank you for the experience and I will buy again in the near future!

Sam - Hampshire (Oct 2013)


I just wanted to say how amazed and really pleased I am with your company, I placed an order only yesterday and my candle came next day (same as my previous orders). I wish everyone else was as quick as you, thought I would pass on my thanks.

Jamie - London (Sep 2013)


Good Afternoon, this is just a quick email to say THANK YOU, I ordered yesterday and at 09.20 this morning they arrived all wrapped and very secure. And what a fantastic colour, cannot really tell on website but WOW, better not put them in the window if you get my drift!! Now you are in Watford and I am in Manchester, and yes, heck of a commute but do you have any jobs going!? Well thanks once again!

Rhona - Manchester (Sep 2013)


Dear Sir, I just had to write to compliment you on your fantastic customer service and shopping experience. I ordered 2 Tea light holders unfortunately from one of your competitors on-line, on 14th Sept and after eagerly awaiting for the post every day for 10 days I phoned them only to be told the items were out of stock and they had refunded me back that day. They had not bothered to contact me by either Email or phone to let me know the situation, which left me very disappointed! I then looked at your web page (as an existing customer) and was delighted to find the same items, so I ordered in hope yesterday (24th September). I immediately received an Email confirming my order and then a second a few hours later stating items had been dispatched, which I couldn't believe. Today, to my joy and amazement my delivery arrived, packaged beautifully to ensure no breakages, and of course they are lovely. I work in the service industry myself, and it is all too common that customers are happy to complain rather than compliment, so please take this compliment from a very happy 100% satisfied customer.

Claire - Birmingham (Sep 2013)


To whom it may concern, I'd like to say a huge thank you to you and all your staff, I placed an order with you yesterday afternoon (jasmine scented oil and wild fig scented oil). To my delight it arrived with my post this afternoon, was packed perfectly and the scented oils were lovely. I used to buy the Ripe Fig burner oil from the Body Shop until they discontinued it a few years ago. I have tried to find a match to it without success and have even had it shipped over from the US which has cost me a fortune. On the off chance I decided to try your Wild Fig and Grape and to my surprise and delight it is almost a perfect match to what I was looking for, perhaps even better! The Jasmine flower one is beautiful too. You've found a new loyal customer!!

Aimee - Kent (Sep 2013)


Hello, I am contacting you to say I placed an order with you on Monday @ 11.28 am, and I am very delighted to let you know that my parcel has just arrived and I am delighted with the oil burner I purchased and the speedy delivery. One very happy customer I will be certainly using you again. Many thanks.

Julie - Grimsby (Sep 2013)


Dear ScentedCandleShop. What fantastic service! Thank you, I ordered some tapered candles at 3.03pm on Friday, needing them for the next day, and they arrived! Many thanks again you saved the day!

Jules - Shropshire (Sep 2013)


Hi, My second lovely parcel of delicious candles from you! Delightful scents, I'm going into my Autumn scents now, blending several different ones to burn together to create a unique scent to me, and these wonderful votives are perfect for that. Excellent speedy service yet again from you, I need never go anywhere else! Many thanks indeed!

Daisy - Hemel Hempstead (Aug 2013)


Hello. I received my package of beautiful candles today. What wonderful speedy service from you, thank you! It was like Christmas and Birthday all wrapped up in a beautiful scented parcel, I shall look forward to lighting my first of many!

Daisy - Hemel Hempstead (Aug 2013)


Hi there. I wanted to let you know the mail just arrived with your package. The candles are truly lovely and arrived in excellent condition. Very pleased to do business with you!

Dawn - Florida (Jul 2013)


Very pleased!

Just wanted to say a big thank you for your excellent service. I placed my first order yesterday and received it today. It was also packaged very well. Thank you again.

Kelly - Swindon (Jul 2013)


I would just like to say thank you very much for the Candles that you sent me. I received them the day after phoning you. The service I have received.. from the initial phone call, to receiving my items, has been Fantastic. I am so impressed. Thank you once again.

Sue - East Sussex (Jun 2013)


Thank you so much for my order! Received today. They're one of our table decorations for our wedding next year. They're so lovely. Thank you for wrapping them up so carefully. Much appreciated :)

Laura - Ipswich (Jun 2013)


Hi! Amazing. I ordered my Scented sachets yesterday afternoon and they arrived first thing this morning. Your web site was easy to use your service has been second to none and I love the product! Many thanks

Sandra - Luton (Jun 2013)


Just had to drop a quick email to thank you once again for the excellent service, only placed my order late on Thursday evening expecting to receive at the earliest Monday but it arrived before 10am today Saturday. I love getting my candles from you as I know everything will arrive safe as they are always so well packaged and your service is so reliable, not forgetting the wide range you sell and the great value for money. Many thanks to you all at Scented Candle Shop

Pam - Isle of Man (Jun 2013)


Hiya. I placed an order with you for some scented pillar candles. I would like to say how fantastic your company is. Acknowledgement and communication were second to none. Speed of delivery and packaging were brilliant, your prices make it worth ordering on online and lastly the candles are scrummy. Will definately use your company again and recommend you to others. Brilliant service and can't praise you enough.Thank you

Sue - Suffolk (May 2013)


Hi, Just a quick thank you & comment on what a fast & excellent service you provided on my recent order from your site. I will definitely be ordering again in the near future & will recommend yourselves to family & friends. Many thanks again

Tracey - Lincolnshire (May 2013)


YOU ARE AWESOME. Great product selection and website.

Desiree - St Clair Shores (May 2013)


I would just like to say thank you very much for the quickness of delivery of my order. It arrived this morning. The candles are lovely and smell smashing. I will use your company again. Thank you.

Anji - Dingwall (May 2013)


Dear Sir/Madam. Just a quick note to say many thanks for quick delivery of my heaven scent incense sticks! They are absolutely divine, and I have placed a second order! Many thanks again.

Kerry - Stalybridge (May 2013)


Hi just a quick e mail to say thank you for the speedy delivery of my order. Well packed and well delivered. Once again thank you for your excellent service.

Margaret - BALLYMENA (May 2013)


Would just like to say Thank You for the Excellent Service, and very Fast Delivery, as I placed my order Sunday and received my order Tuesday Morning, The three Votive Glass Holders fitted perfect in the stand, as I broke two on cleaning the other day, and my wife upset, so was grateful that I found your site, and managed to have it back on display in a few days. Again Thank You

Raymond - East Kilbride (May 2013)


Good Morning, I am just writing to compliment you on your excellent service . I placed my order with you late yesterday afternoon and I was amazed when 20 minutes ago the postman delivered my parcel from you. Excellent service I will be recommending u to my family and my friends. THANK YOU

Jennifer - Sheffield (Apr 2013)


Hi, I have on several occasions purchased from your website and would like to thank your team for the excellent service received on each occasion. My orders have always arrived within days in a well packed box. The prices on your website are also very good. Keep up the good work!! Thanks again

Karen - Fife (Apr 2013)


Hello, I received my order this morning of 2 Bolsius 10cm wide candles. I just wanted to let you know how genuinely impressed I am with your company. I ordered these candles at 4.30pm yesterday, truly amazing service. Thank you.

Sarah - Witney (Apr 2013)


Hi, Just wanted to say thank you for the amazingly swift service I received from you. Ordered a couple of items just yesterday and couldn't believe they arrived so quickly today! Both items are perfect, very pleased indeed. Great website, great service, will use you again. Many thanks

Keith - Bristol (Apr 2013)


I have recently made orders with you online... I just wanted to say Ii am very impressed with the quality, speed and contact i have had with you. You should have a ?feedback? page as Ii am sure this would be 100% positive. Thank you and I will be recommending to friends and family.

Karen - Plymouth (Apr 2013)


Once again many thanks for such amazing service, my tea lights have arrived and I am currently enjoyed my vanilla and clove - so warming when looking out at the cold snow outside. Best wishes

Pam - Ramsey (Mar 2013)


With regard to the above, I just wanted to say how delighted I was with the candles and your brilliant service. Full marks all round ! :)

Julie - Sherborne (Mar 2013)


Hi, Just wanted to thank you very much for the amazingly quick delivery of the above order, only placed order on Tuesday and the order has just arrived. Going to light some now to try, they smell lovely. Thanks again will definitely be ordering again from you.

Pamela - Isle of Man (Feb 2013)


Hi all, Just a quick thank you for your amazing speed of delivery. I placed my order around midday on 22 February, you confirmed despatch at around 4.15 p.m. the same day and my order arrived before 8.00 a.m. this morning 23 February. You have always been prompt and reliable but this has to be your best so far!! Thanks and well done.

Lindsay - Swindon (Feb 2013)


Hi, We received on 20.02.2013 all the material ordered, everything is wonderful and the shipping was perfect! Thank you and good work Michle

Michele - Italy (Feb 2013)


This is to let you know that the tapers arrived this morning - in perfect condition. Thank you so much - we light candles every evening and the tapers are indispensable as a result!!

Charlotte - France (Feb 2013)


Hi ONCE AGAIN an exemplary piece of GREAT customer service!! i used to order from yankee website but not anymore, as everytime i place an order with yourselves it has( all but once) been sent out the very next day and arrived the day after 2days from start to finish is absolutely FAB!! i recommend you to all my friends and please feel free to use this as a testimonial if you have one on your website... cannot fault you well done and many thanks

Damaris - Northampton (Jan 2013)


I don't normally email once online orders have arrived but felt I needed to on this occasion. Well, what can I say but Wow! Wow! Wow!!.. this is one 'very' happy customer! Placed an order with you early yesterday afternoon and it arrived this morning just before 11am. Packaging was out of this world and the overall service was the best (by far!!) I have 'ever' experienced in all my years of shopping online. 'Really' over the moon with the whole service your company has provided and without a shadow of a doubt, I'll be back ordering more products from you in future...already planning my next order for this coming week! LOL So please, give yourselves all a good pat on the back and keep this service up!. It's sadly very rare to see nowadays and so you all deserve a lot of credit for the work, perfection, customer service and satisfaction you provide. Thank You so very much for this breath of fresh air!

Miss Hughes - Mountain Ash (Jan 2013)


Dear ScentedCandleShop Team, I have just made my second order for many delicious candles, and some really lovely candle holders too. Two months ago I made my very first order of nearly 500 candles of many different kinds, and in a little while I received from you all the candles perfectly packed! Each candle had one colour and one scent which were really delightful, and those candles are still giving me such great joy. I think you offer really wonderful articles, and your website is extremely easy to use and very complete. Therefore I would like to give voice to all my gratitude to you for working with such great care for our customers. My best wishes for a merry New Year!

Maria - Italy (Jan 2013)


Hi...once again l write in amazement...ordered about 8 pm yesterday...arrived 2 pm today...what a fantastic service...may l wish all concerned a wonderful Christmas and a happy healthy 2013...thanks again..best wishes, Cindy.x

Cindy - Yarmouth (Dec 2012)


Thanks to all your staff for the fast delivery of my recent order which was placed at 4pm on 12th December and arrived at 2:20pm on 13th December could not have asked for a better service. Once again thank you and my very best wishes to all your staff for Christmas and the New Year, keep up the good work.

James - West Wittering (Dec 2012)


Hi just to say thank you for the speedy service. I am delighted with the items I ordered.

Heather - Merseyside (Dec 2012)


Dear Friends, I would just like to take this opportunity to say a very big 'Thank You' with regards to my order. The service was first class and ordering from your website is so user friendly.You can be assured that I will be recommending you to friends and family, and I will be shopping from you in the future again. With best wishes (a very happy customer)

Francesca - Cardiff (Dec 2012)


To whom it may concern, I just wanted to say thank you for a wonderful service. I ordered this candle at 4.30pm yesterday afternoon and it arrived today! Unfortunately, you don't get service like this very often and I am very impressed that you gave such an exceptional service. Thank you again

Steven - Cardiff (Dec 2012)


Thank you for your excellent turn around on my order. Goods arrived as ordered and safely packaged this morning. Superb service, once again thank you.

Tony - Hythe (Nov 2012)


Hi there - just wanted to say WOW! Thank you so much for your excellent service. I only placed my order yesterday and here it is already - safe and sound, very well packaged as usual. The gifts are very pretty and I know my nieces will love them. I wish could get all my Christmas shopping from you!

Janice - Thornaby (Nov 2012)


Thank you very much for your prompt response to my email and for the replacement candle lighter which arrived today. We have been very impressed with the efficiency of your company in this matter. The fault clearly was the responsibility of the manufacturer and could not have been foreseen when the product was sent to us. I shall have no hesitation in using your company in the future and will certainly recommend it to others. Thank you again.

John - Nottingham (Nov 2012)


Hello, Just to say thank you for the above order made yesterday. Have just received the goods, less than 24hrs, which is remarkable given where we live. Sitting here now, taking in the gorgeous scents of the incense sticks and that's before they are even out of the box.

Paul - Dunoon (Nov 2012)


I would like to say Thankyou for my order. The service I have received has been excellent. It took only 24 hours to arrive and the products are just what I was hoping for. The package was expertly packed to ensure no damage occurred during transit. Many thanks.

Rachel - Wilmslow (Nov 2012)


Ordered Advent candles Monday delivered today. 36 hours, wonderful service.

David - Oldham (Oct 2012)


Hi, Just to let you know that I received the parcel you sent to me this morning. It has arrived safely and I'm over the moon with it. It is the third piece I have in the halloween collection and it looks fab! Many thanks

Dale - Stockport (Oct 2012)


Dear sir/madam, I just had to write to thank you, I ordered a candle on Friday afternoon around 4 and low and behold it arrived first thing Saturday morning, in perfect condition. Wonderful service.

Jacqueline - Hendon (Oct 2012)


I would like to thank you once again for your excellent service. Goods ordered yesterday, and delivered this morning. Excellent!

William - Chichester (Oct 2012)


Hi, I would just like to say my items arrived today I don't think I've ever been happier to receive an order. Am absolutely over the moon with my items they are great and fast delivery too, thank you so much will definitely be back ;) Kind regards, Melanie

Melanie - Nottingham (Oct 2012)


Dear Sirs Takes something special to get me to write an email to praise anyone, but your company is certainly deserving of that honour! I am so impressed, not only with your website and stock availability, but the fact that items were delivered so quickly, and safely is what has prompted this normally lazy bloke to write to you!! Seriously ? that is best all-round customer experience I have had with a UK online company. Well done all.

Cameron - Harrogate (Sep 2012)


Thank you once again for providing an excellent service. I have just received my candles, which I ordered yesterday. The quality of the candles and the care that you parcel them up is outstanding. I look forward to shopping with you again.Thanks again.

Rachel - Oldbury (Sep 2012)


Hi, I just wanted to say thank you for such amazing efficiency. I put my order in just before 3?o clock yesterday,(Friday) and it was delivered before 10-30 the following morning. To say that I?m impressed is an understatement. Thank you I will be returning.

Mrs S A Sharp - Leyland (Sep 2012)


What fantastic service, the candles were delivered this morning and all packaged up very well. I shall certainly recommend your company to others.Yours faithfully, Yvonne

Yvonne - Ruislip (Sep 2012)


Just writing to thank you very much for the prompt delivery of this order, cannot be bettered!

Elizabeth - Urmston (Aug 2012)


Hi there, just wanted to say I am SO impressed with your prompt delivery. I have never had such a quick delivery-ever. I ordered Thursday (1pm ish) and I received (everything that I actually ordered) my delivery around 11am the next day. All the products are absolutely amazing and I?m now bragging to all my friends... and anyone else who?ll listen! Once again thank you, Kind Regards.

Lorraine - Greenock (Aug 2012)


I would just like to say, thank you to the young man who telephoned me to advise me that Nags Champa Josh Sticks were out of stock, which I had ordered on line. The nice young man told me about another incense from the family of Nags Champa, called Satya Super Hit. I love that one, even more than Nags Champa; I shall definitely be order that again. Many thanks for your advise.

Janet - London (Jul 2012)


I placed my first order with you for 2 Heart Shaped Wedding Candles in Glass (1 in white & 1 in cream). I wanted a reasonably priced wedding present to give just as a token gesture to my Chiropractor who got married recently & this was just perfect - I also decided to buy another one to give to my son & daughter-in-law as a little extra Christmas present. The order was placed in the early hours of Sunday 1st July so you would not receive it until Monday 2nd July & I was amazed when it was delivered early the following day on Tuesday 3rd July. The parcel was very well packed & I am thrilled with the heart shaped candles - it certainly makes a welcome change for a company to provide a fast, efficient service, so well done. I will not hesitate to order from you again. Many thanks!

Ruth - Kenilworth (Jul 2012)


Dear Scented Candle Shop, I received my order today, thank you for an excellent service. I'm delighted with my purchases & look forward to sharing your website with all my friends. Best regards

Doris - Inverness (Jul 2012)


Hi, Just thought I'd tell you that the candles arrived safely! What an amazing service! Thank you so much

Steven - Cardiff (Jul 2012)


I placed this order at 2pm yesterday (12th July ) and could not believe my eyes when the parcel was waiting for me when I returned from work today just after midday. Fantastic service and very well packed. Thank you so much. You can be sure of further orders.

Margaret - Fife (Jul 2012)


Just wanted to send an email commenting on your excellent service! I placed an order on Friday afternoon and it was with myself on Saturday morning!! Very impressed! In a world nowadays where all people do is complain I felt I just wanted to say well done for exceeding my expectations, I will have no hesitation in recommending you again!

Delia - West Kilbride (Jul 2012)


Hi there, you have got to be kidding me!!! I placed my first order with you sometime Friday afternoon (wasn?t paying much attention to time), Saturday morning the postman arrived with my goods, that?s less than 24 hrs !! The goods were well packed and good quality, if this is typical of your service you have just found a new and happy customer. Superb, many thanks.

Joe - Newhaven (Jun 2012)


Just a quick note to thank you for your prompt delivery and excellent service. Highly recommended.

William - Chichester (Jun 2012)


Good afternoon, I just wanted to express, once again, my absolute delight in dealing with your Company. My recent order arrived in super-quick time and, coupled with the free delivery, you really are the best!!! Keep up the good work, I shall be buying from you forever I think!

Kim - Henley On Thames (Jun 2012)


Just a quick thank you for your prompt service yet again and for the high quality of products. 4 of the items were for work colleagues and they have already said they will be placing further orders with you. Thanks once again for being quick, efficient and supplying a good range.

Rachel - Oldbury (Jun 2012)


Hi, I have received my order today. Thank you so much for all your help. I am really pleased with everything that came and look forward to placing my next order. Thanks again.

Jacqueline - Messines, Portugal (Jun 2012)


I have just rcd my LED flower decoration (colourchange candles, and they are absolutely beautiful and will be ordering morefrom yourselves.

Barbara - Shetland (Jun 2012)


Dear all at the scented candle shop, how impressed am I? I ordered 3 items at approx 3pm yesterday and received my goods at 8:30am this morning all wonderfully wrapped and in tact, thank you for your 5***** service. Kind regards to you all, and much praise for your service.

Helen - Newent (May 2012)


Hi; Many thanks, order received this morning at 11.30am. Can't ask for better service.

James Smith - Edinburgh (May 2012)


Hi there. I would just like to say what a fantastic service you are providing. Placed my first order yesterday at 2.30pm and having spent over 40 my delivery was free. I was not expecting this to be delivered quickly but it arrived with my postman this afternoon - less than 24 hours after placing my order and I?m not local to yourselves. Cannot praise you enough and will place my orders with you in future.

Jo - Pontyclun, South Wales (May 2012)


Item received and excellent service. Packaging was first class, will recomend you and will buy future candles from yourselves. Very pleased customer.

Lisa - Gateshead (May 2012)


Hi! Just NOW received. I am "MORE" than *P L E A S E D* with the PRODUCT. Many THANX 4 your PROMPT + EFFICIENT service. Cheerio!

MR. Burroughs - Great Yarmouth (May 2012)


Just a note to thank you for such a brilliant service. The candles arrived this morning and I will definitely recommend you to family and friends.

Aileen - Little Sutton (May 2012)


Hi, Just a comment on my order received today - Yankee Tall Stemmed Candle Holders - Love them and only ordered yesterday and here today. Wonderful. Thank you!

Lorraine - Middlesbrough (May 2012)


Hi,there, I've been ordering my tealights fgrom you. I just wanted to say Thank you so much for your prompt service. It's a shame other companies are not as good as yours. People like to let you know when they have complaint, but I think credit where credits due. I appreciate your service

Diane - Beckenham (Apr 2012)


Thank you for a great product and a great service. The candles are exactly as they looked on the web and they arrived so quickly. I will gladly use you again and recommend you to friends and family.

Cathy - Upton (Apr 2012)


Hi, Just want to say thank you for such fantastic service and unbelievabe packing. Will definetly shop with you again.

John - Stamford (Apr 2012)


Hi! Just wanted to say thank you for my first order, it arrivedthe next day! Everything is fab and will definitely use your company again. Many thanks.

Susan - Ponteland (Apr 2012)


Hi SCS! Thank you for my order, it was delivered Wednesday morning I must say first class service from you as always! Many thanks and I hope you have a good future.

Eric - Leicester (Apr 2012)


To all at Scented Candle Shop, Just want to say thank you for the excellent service you offer. I only placed my order yesterday (present for my friend's birthday) & it arrived in this mornings post. Will definitely use you again & recommend to others. Thank you once again.

Michelle - Ilkeston (Apr 2012)


Order received this afternoon, excellent service as usual. Would recommend your company without hesitation. Have placed several orders and have always received fantastic service.

Murdo - Dumbarton (Apr 2012)


Hi. I just want to say ?Thank You? for such speedy delivery! Loved the items too, but your rapid despatching is what has impressed me most.Thank you again.

Joy - Mobberley (Apr 2012)


Hi, Thank you for obtaining the Pintail Lavender tins, I have missed the fragrance and I am enjoying this as I write. Also I would like to say thank you for your fast delivery, as always.

Susan - Egham (Apr 2012)


Thank you so much for your fast service, I received the candles today in excellent condition they smell lovely, I will definitely use your company again.

Thelma - Royston (Apr 2012)


Many thanks for order received this morning. As always excellent service and goods.

Janis - London (Apr 2012)


I would like to say thank you for fast good service. I love yankee candles look forward to pick of the month this month they are lovely thanks again keep up good work.

Cathy - Prestonpans (Apr 2012)


I would just like to take a moment to say a big big thank you for such fast delivery and service. I am really pleased with my purchase and will be ordering again from you soon in the very near future.

Gail - Leeds (Mar 2012)


Hello, Just wanted to say how pleased I am with the prompt service and delivery all the candles smell amazing - I will definitely order again from your company.

Kirsty - Warrington (Mar 2012)


Many thanks, as always, for parcel received yesterday. As expected customer service and delivery excellent!

Janis - London (Mar 2012)


Dear Sir/Madam, I would just like to thank you for the speed with which you processed my order. My order was placed yesterday and I received it this morning! I will certainly order all my candles from you in future, thank you once again.

Yvonne - Hertfordshire (Feb 2012)


Thank you so much for your recent despatch of scented candles. I was amazed yet delighted at the speed of the delivery - less than 24 hours after placing the order on your website. One very satisfied customer who will definitely be using The Scented Candle Shop again!

Denise - Kingswinford (Feb 2012)


Thankyou very much for a quick and efficient service, candles received today, packaging was excellent and product just what I had ordered, many thanks again.

Lynn - Knottingley (Feb 2012)


Wow! That is some service! I received my order in less than 24 hours from ordering. Thank you very much indeed.

Teresa - Worlington (Feb 2012)


Good Morning and many thanks for the order which I received today in perfect condition.

Patricia - Ilkeston (Feb 2012)


Hi there! I received my order today, wow, that was quick. It is the first time I have ordered with you and will certainly be ordering my candles from now on with you. I just wanted to say, when the items arrived they were well wrapped and packed, a big thank you to you and the rest of the team. God bless you.

Lesley - Newtownabbey (Feb 2012)


Hi! Just a quick message to say thanks for the order it arrived promptly and as requested, they are perfect. Thanks!

Cheryl - London (Feb 2012)


Hi all....ordered yesterday afternoon arrived this morning...fantastic service...thank you, best wishes!

Cindy - Yarm (Feb 2012)


Morning all at Scented Candle Shop.

Once again you have surpassed yourselves.

Please let me explain. Today, Saturday 21st Norwich City are at home to Chelsea. Oh, I did so want to go but!

Theres lots of work to be done I was told. Ah I thought now what can I do to please 'er indoors.

"Ill buy you same Yankee candles" I said boldly.

"Fair enough If I get the candles" "You get to see the match" I was told

I knew I was on a good thing as you have never let me down before and you didn't this time.They were here at 9 this morning.

What's the point of getting old if you don't get crafty.

'ER indoors have got her candles. I get to see the match and all of you at Scented Candles get a massive thank you.

Trevor - Norwich (Jan 2012)


Many thanks for order received. Am delighted with goods, very well packaged and all round excellent customer attention. Will certainly use your well designed and easy to use website again and of course happy to recommend to friends.

Janis - London (Jan 2012)


Hi,

Just wanted to say - WOW!
I only placed an order yesterday afternoon, and they have just arrived this morning! That's what I call a speedy delivery!

In view of Christmas deliveries etc, I am so pleased - thank you so much!
I will definitely be ordering again!

Julie - Stamford (Jan 2012)


I would just like to say what a fantastic service you have provided. I only ordered my items on Tuesday night and received them today, they are excellent. Will most certainly use again and recommend to friends and family.

Karen - Ferryhill (Jan 2012)


I would just like to say how delighted I am with the quality of the products (the pictures do not do them justice) and the excellent value and service provided by the Scented Candle Shop. I am glad I found you and will certainly purchase from you again.

Janice - Dumbarton (Jan 2012)


Hello,

I am writing to you because I would just like to say how incredibly impressed I am with both your company and the customer service I received when I made my order on the 20th of October.

My 2 candles arrived the very next day which I was incredibly suprised at, given your company is 6 hours away in London, and also I was very touched when you rang me personally to explain one of my candles was out of stock and what replacement I would like. In a world where order communication is mainly done by e-mail I was pleasantly overwhelmed by this gesture. Lastly, when my items did arrive, I was very pleased to see them so securely and meticulously packaged, and the candles themselves were absolutely in pristine condition.

All of these points have cemented your company as one of the best I have ever had the pleasure to do business with, and I have recommended you to plenty of my friends. I will most definitely be making more orders from you, so thank you very much.

Best wishes,

Parisa - Guisborough (Jan 2012)


As a first time customer i would just like to say how brilliant and quick your service has been! I only ordered one day ago and i recieved my order today! Thank you whoever is in charge because i don't know your name! I will be ordering again when finances allow ;)

Thank again for the wax tarts ( The colonies Pineapple and coconut one smell gorgeous!)

Julie - Reading (Jan 2012)


I just had to email and congratulate you on your very efficient delivery service. I have made two orders in the last few days and have received them both, beautifully wrapped, and am delighted with the candles.

Rosanna - Windlesham (Jan 2012)


Just a quick message to say thank you for processing our order so quickly. Everything arrived safely today - it was all nicely packed and so the candles were in pristine condition. This in fact applies to all the orders we have placed with yourselves.

It is a refreshing change to receive such good service.
Thank you!!

Best wishes for Christmas and the New Year

Chris - Beal (Jan 2012)


Just want to compliment you on your very user-friendly web-site and simple, fast, effective ordering process. Outstanding!

Amanda - Surrey (Jan 2012)


Wow just wanted to say received my order today(only placed yesterday) so quick, well packaged Fantastic, thanks!

Tony - London (Dec 2011)


Hi, I just wanted to say I have received my order this morning. and I am delighted with your speedy delivery, packaging and the items. I have never thanked a company before and just felt that I needed to on this occasion. I will definitely use your company again, and will tell my friends and family to do so as well.

Helen - Sale (Oct 2011)


Thank you. What an absolutely splendid service.

Thanks again.

Yvonne - Johnstone (May 2011)


Super service,thank you

Derek - Stoke on Trent (May 2011)


Just like to say that i am very pleased with all the items that i have ordered from you. i am a massive fan of yankee candles. the ordering is easy and delivery is so quick. thankyou.

Rosemary - Wiltshire (May 2011)


Hi,
I would just like to pass on a big thank you for processing my order so quickly! It arrived in Australia after only a week and I ordered various Yankee Shades and Plates and all arrived safely. I'm most pleased and will come back to order more!

Marj - Australia (May 2011)


To all at the scented candle shop,
I ordered my first lot of candles from you recently and I would just like to let you know how thrilled I am with the service. I ordered it in the afternoon and received my order the next morning, everything was as it should be and well packed and the price of the candles was cheaper than any where else. I am so pleased and will be ordering all my candles from you in the future.
Thanks for the fab service.
Tiffany x

Tiffany - Milton keynes (May 2011)


Many thanks for the beautiful candles and candle plates which arrived safely today. I am delighted with the goods and impressed with your prompt reliable friendly service. I'll certainly be using you again.

 

Anne - Isle of Wight (May 2011)


Order received, thank you for speedy delivery.

Clive - Norwich (May 2011)


Order received to-day. Very speedy delivery, will certainly buy from you again. Thank you.

Marilyn - Leyland (May 2011)


Just a quick email to say thanks so much for a first rate service. I ordered online late Wednesday night and much to my delight the parcel arrived on the Friday morning, everything was so carefully packed and the scent from the candles upon opening the box was divine.
So add this to your exceptional prices with free delivery, I cannot fault your service. It is such a pleasant change to deal with a company offering quality products at a good price with this level of care and service. Please do pass on my thanks to all concerned,

Denise - Colchester (Apr 2011)


I received my candles yesterday, all nicely wrapped . Just to say thank you for these and I will be ordering again soon.
Well done, nice to deal with a good company for a change!

Mary - Colchester (Apr 2011)


First time i have used your company what fantastic service ordered at 11.45am parcel arrived next day at 10.40am and this was free delivery will be using your company in the future must tell all my friends once again thanks.

 

Patricia - Fife (Apr 2011)


Hi, just wanted to send an email about my recent order,
I only placed this order yesterday and it has all ready arrived this morning! People are very quick to complain but i think it is good to let people know when you are pleased with something!
The things i ordered are great, delivery was really quick and prices are good. I will reccomend you to my friends who like yankee candles.
Thanks

Kathy - Crewe (Apr 2011)


I made an order with you on Sunday 27th March, a gift for Mother's day. It arrived on Tuesday 29th March. Many Thanks for such excellent service and free delivery.

Pam - Aigburth (Apr 2011)


Thankyou once again for your excellent service, I have sent your link to all of my friends and family.

Donna - Aberdeen (Apr 2011)


thankyou for my order which arrived today i love them thankyou also for the free wax tart i will definitely be buying more

 

Eleanor - Blyth (Mar 2011)


Hello, thank you so much for exchanging the below Woodwick Loganberry for the Woodwick Trilogy Nature's Retreat, which I received yesterday. I would just like to say it is always such a pleasure to do business with you, you are incredibly prompt and the items always arrive so beautifully packaged, thank you very much!

Julie - Saffron Walden (Mar 2011)


thank you so much for my order, wow was i impressed with the service. And thankyou so much for the two free melty things, willl definately be ordering from you again. Thanks again.

 

Carla - Plymouth (Mar 2011)


Thank you for the quick despatch of my order and for including a free tart. A nice surprise and I am delighted with the goods.

Julia - Truro (Mar 2011)


It's just been delivered, all intact

Brilliant, other companies could learn a lot from this type of service

 

 

Nigel - Bracknell (Mar 2011)


excellent service, as usual. ordered yesterday delivered today. thank-you

 

Fay - Matson (Mar 2011)


Thank you very, very much, from one extremely satisfied customer ! 5 sachets of AppleSpice and Cinnamon received ten minutes ago - excellent service. I'm only sorry it's such a small order but at 76 years old my needs are not great, and at least I now know where to buy such items in future. Long may you prosper !
Best wishes,

Audrey - Derbyshire (Mar 2011)


On Wednesday late afternoon I placed an order with you , on Thursday morning at 08.00 the postman delivered my candles. Just to say thanks for an excellent service, will recommend you to all my friends

Jane - Fareham (Mar 2011)


Hi, I would just like to say a great Big 'THANK YOU' to everyone! I don't order with you very much but when I do I am always happy. Great web site and easy to use. Quick delivery and great packaging and of course great choice of products! If only everyone I deal with was like you!
Thank you :-)

Leah - Swindon (Feb 2011)


Thank you so much- I was delighted at how quickly I received my order and also how well it was packaged. I will definitely place an order with you again!

Elizabeth - Caithness (Feb 2011)


order arrived this morning - just about 24 hours after ordered!
thanks so much - look forward to ordering more in the future

Rosemary - Neirn (Feb 2011)


Thank you so much for my order. It arrived quickly and I am really happy with my pillar candle holders and candles. You provide and excellent service!
Thanks again.
Denise

Denise - Lisburn (Feb 2011)


You've done it again!!!
I don't know how you get these candles from Watford to the Shetland Isles in under 24 hours?!?
AMAZING!!!

Thanks again!

Robert - Shetland (Feb 2011)


Just thought I'd let you know how pleased I am, (for the second time!), with the order I received today from yourselves. Your service is second to none - delivery extremely quickly, with a freebie included in the order - couldn't ask for better.
Many thanks,

Alison - East Lothian (Feb 2011)


I have to say that having shopped with you for quite a while your service is second to none. Thanks again

Wilma - Carluck (Feb 2011)


Hi, just to say i received my order this morning,great speedy delivery,fantastic!
Many Thanks

Kay - Renfrew (Feb 2011)


Just wanted to drop you a line about the order I placed yesterday, I had a confirmation email at 1pm and a despatched email at 2pm and I actually received the delivery at 9am this morning which is more than brilliant! Not only that the items were extremely well packed and protected which is so important especially on this occasion as they are a gift for someone else.

Thank you so much for such speedy and efficient service and for a beautiful item, I couldn't be happier with the entire process.

 

 

Jane - London (Feb 2011)


Thank you for order received today. I wish to compliment you on your efficent service and fast delivery.

June - Grimsby (Jan 2011)


Would just like to say a big thank you for the fantastic service. Placed an order late afternoon yesterday, and received it this morning. That's quicker than I could have got to the shops! Delighted. Many thanks.

Susan - Motherwell (Jan 2011)


Just to let you know my items arrived this morning. Fantastic customer service!! Thank you.

Jill - Haywards Heath (Jan 2011)


Many thanks for your excellent service. My parcel arrived within 24 hours of my placing the order.
I look forward to doing more business with you in the near future.

Anne - Essex (Jan 2011)


Just a quick email to say thank you and how impressed we are with the speedy delivery.

We placed a small order yesterday (Friday 14th) at about 4.00pm. At 1.00pm today (Saturday 15th) the parcel arrived.

That's fantastic speed and service - so thank you.

Julie - Gloucester (Jan 2011)


Just to let you know the above order arrived safe and sound this morning. The Tart Burner was very well packed and I am very pleased with it. Thank you for first class service.

Michael - Thorpe Bay (Jan 2011)


Just wanted to say thank you for your excellent service - I ordered yesterday
and the candles were delivered this morning - just as your website promised.

Keep up the good work!

Shirley - Wirrel (Jan 2011)


I discovered your site quite by chance, as was purchasing Yankee Candles from QVC, but was looking for more choice in the range. What a brilliant service - I ordered after 2pm and received my order the following morning! I couldn't believe it! I do think I have been slightly converted too...the Colony range has even better fragrance potency than Yankee. Great ranges, also you take great care in packaging everything safely. Keep up the good work!

Lesley - Birkenhead (Jan 2011)


Thank you for the candles, they arrived today. I couldn't wish for better service.

 

JY - Bedford (Jan 2011)


 

Jennifer - Coventry (Jan 2011)


would like to say, a big thank you .i placed my order with you,1 around 1600 hrs and could not believe it when post man delivered it 0900 next morning, im sure this must be a record, i love my candles.so many thanks.

Sandra - Lundin (Jan 2011)


I live in Michigan in the States & just received my Yankee candle gingerbread train tart burner.To be honest,I expected it to come in a dozen broken shards coming all that way.I just received it & it is in fabulous condition.No cracks,chips or anything!
The funny thing is,my husband picked up a Yankee Candle piece at a store just 3 hours away from us & by the time he got it home,a piece was broken off of it! Thank you so much for your excellent service.
~

Janus - America (Jan 2011)


Thank you for such a brilliant service! Absolutely amazing! And thanks for the extra tarts!

Janet - Oxford (Dec 2010)


Just wanted to let you know that I received my order.
I was delighted that it was so well packaged, so no damage.
I will order from you again and will recommend you to others.

 

Julia - Crook (Dec 2010)


I would like to thank scented candle shop very much for their excellent service. I placed my order late evening on 2/12/10 and my products arrived 1st post on the 9/12/10 well packaged. Considering the dreadful weather we've had its a job well done. I'd certainly use your company again and will share your website with my friends. Have a great Christmas and New Year.

 

Lynn - South Lanarkshire (Dec 2010)


Many thanks

Has arrived just a while ago.

Thank you for the excellent service and have already recommended you.

Have a nice Christmas.

Hollie - Leceister (Dec 2010)


I have just received candles, they were just what i wanted, i want to take this opportunity to thank you for your excellent service and wish all of your staff a very happy Xmas, i would recommend you and would order from you in the future.

Charles - Hemel Hempstead (Dec 2010)


Just a line to thank you very much for the efficiency of your website, administration and delivery service. I am delighted with the candles, received safely yesterday. Thank you and Happy Christmas.

 

Gerry - Dorset (Dec 2010)


I placed my first order with you yesterday afternoon and received the goods in the post this morning. What superb service, speedy and with the goods extremely well packed. I can't praise the service you have given highly enough - thank you very much.I also like the way that you charge a most reasonable amount for orders where postage is payable - unlike a lot of companies who take advantage and charge an exorbitant amount - far more than the amount that it costs them.You may rest assured that I shall be recommending your company to friends and family and will be ordering from you again.

 

Roger - Liskeard (Nov 2010)


I ordered candles and the holder yesterday for my sister in Winchmore Hill London. My daughter had told me how brilliant your company was, but usually I take it with a pinch of salt. My sister is just out of hospital after bowel cancer and leaukemia. She telephoned this morning full of high spirits and so very very pleased, her candle parcel had arrived!!! Thank you so very much because I never dreamt that a company could be so quick on the despatch. Usually you have to keep telephoning and if you are clever enough, go on-line. I can't get to grips with this old P.C. but my grandaughters boyfriend has put on the right lines. I agree whole heartedly with my daughter, oh and by the way she has put it all on the thing called Facebook, the amazing selection you have and the superb package and delivery is more than first class. Keep up the good work and thank you for all your advice you gave me yesterday. I will definately be in touch because I like cinnamon and there is nowhere here that would know what I'm talking about.

Margaret - London (Nov 2010)


I just had to write to say how very impressed I am with the service I have received this week. I found your website through Google and couldn't believe the range you carry and how reasonable your prices are. I told my daughter who is getting married in a couple of years but wants to get as many bits as she can now. She was amazed at all your beautiful wedding candles and can't decide which she likes best.
I put my order in but had to order an extra item. This was added within minutes and I received my order yesterday - free postage too. Absolutely brilliant. I have told all my friends and family about your website. Keep up the good work - it's so refreshing to receive customer service of this standard. I will definitely become a regular customer

Karen - inverness (Nov 2010)


Order arrived, superb customer service and delivery

Jules - Lancashire (Nov 2010)


I just wanted to give you some feedback on the service I have received from you. I ordered the candles and holders in the afternoon, was emailed to say order received, emailed to say order despatched (1.5 hours later) and received the delivery the next day. I could not believe that it arrived quicker than 24 hours after I placed the order. Brilliant service and thank you very much indeed

Tracey - Wotton Under Edge (Nov 2010)


Hi i just received my order,very happy with service, well packaged. All the candles are lovely, will return again soon. Many thanks to all staff,

Eileen - Lincoln (Nov 2010)


Hi
Just wanted to say that my order arrived first thing this morning. Everything was beautifully and carefully packed. Love all the products. I have had the "Christmas Eve" candle before and I just love it! Its now smelling like Christmas in our house. Thankyou so much for the free cinnamon wax tart - it is now burning as we speak in my hall! Lovely smell!
Was really pleased with the fantastic service and just wanted to say thanks. I will definately use your shop in the future- if not very soon!
Keep up the good work and hope you all have a fantastic Christmas!

Fiona - Midlothian (Nov 2010)


Superb service

I am astonished as to the customer service you provide. It is excellent. The delivery is extremely prompt and the packing is done very well, so as not to damage any of the goods. Well done to you all at Scented Candles and I will be recommending you to all. I have not received better service anywhere.

 

Gloria - London (Nov 2010)


Just to let you know that I was very impressed with the speed of delivery and packaging.
I would definitely recommend your company to friends and use you again myself.
Many thanks

Kathy - Huntingdon (Nov 2010)


I just have to write and say how delighted I am both with the delivery and quality of the items I ordered. I can always rely on you to get my order to me SO quickly.

June - West lothian (Nov 2010)


i just wanted to email you to say how much i love this company. the other day I completed my order in the afternoon and it was at my door the next morning which i was thrilled with. i had purchased a couple items from the yankee candle gingerbread range (which i have ordered more today) and they were well wrapped and are gorgeous. i love.....free postage and i spent my loyalty points which soon stack up. love it love it love it.

Rachel - Tamworth (Nov 2010)


Wow - what a service!!! Ordered goods from you on Monday (25th) and i received delivery today (Wed 27th).
Quick, efficient and good prices, I will be a returning customer and recommend you to others.

Luanne - Middlesbrough (Nov 2010)


Just to let you know that I received my candles this morning via UPS. Many thanks for the exceptionally quick dispatch of my order. I will definitely use your company again.

Jan - Malaga (Nov 2010)


Recieved my items this morning, SOO pretty, Excellent packaging, Excellent service, thank you...will be ordering again soon

Jean - Barnet (Nov 2010)


WOW!! Your service is amazing!!!

Thank you!

 

Robert - Shetland (Oct 2010)


Just to let you know that our order arrived safely this morning and we are delighted with it.
Thank you for the excellent service, fantastic delivery and packing.

Paul - Shepshed (Oct 2010)


Thank you for such prompt service. My order arrived yesterday, here in the South west of Western Australia. 10 days after I ordered them. Great work well packed and lovely products. I shall continue to order from you in the future. It can take longer to get things delivered from the Eastern States !!

Hilary - Australia (Sep 2010)


Just to let you no i received my order and would like to Thank You for excellant service, it was securly packed too. Thankyou

Sheena - West Yorkshire (Sep 2010)



Just to thank you all once again for your more than efficient service.
Some time ago,when I received my last order, I sent an e-mail saying how pleased my wife was and that I might be allowed out for a swift half. I was also promised I would be allowed to watch some of the world cup matches. Well I enjoyed my swift half (or four) but the World cup left a lot to be desired.
So you have proved once again that customer service is paramount.
My wife again is very pleased. This time I have been promised a night out clubbing with Wayne Rooney and Ashley Cole. The downside is I have to home by 7.30 PM

Ah well, you cant have it all.


Trevor - Norwich (Sep 2010)


Order safely received. Thank you for your excellent service, as per usual.

maggie - Newtown (Sep 2010)


just wanted to let you know my order arrived early this morning, that is brilliant service,
Everything is great and I love the oil burner it fits in great with my Victorian bathroom.
Also can I say thankyou very much for the gift you sent me, a lovely surprise, I have only had the Yankee before so I thought I would like to try the tarts, they smell lovely before I open them so I'm sure I will enjoy them as much as I do the candles.

Lynn - Cumbria (Sep 2010)


Thankyou so much for the amazingly fast delivery and free postage ! I buy these Price's candles and night lights on a regular basis so there will be many repeat orders.

 

Rosemary - London (Sep 2010)


Hi, my candle were delivered today, brilliant service. will certainly be purchasing from you again, thank-you.

Fay - Gloucester (Sep 2010)


Thank you so much. What a service! My candles just arrived and I only ordered them yesterday afternoon.

Jason - Brighton (Aug 2010)


Hi there I would just like to complement this company on their service. They were very quickly received and packaged well. I will most definitely be ordering from this company again and would certainly recommend it to anyone looking for candles.

Thanks so much


Sarah - Angus (Aug 2010)


Thank you for the delivery of my candles which have arrived today, your firm is so speedy and efficient and the service is second to none, thanks once again.

Lorraine - Durham (Aug 2010)


Would just like to congratulate your company on your quality, pricing and speedy delivery. Items ordered were so good that I have just placed another order today. Keep up the good work, excellent customer service and I will recommend you to all my friends.

 

 

Gloria - Stockport (Jul 2010)


Just to let you know how impressed I was with the speed of your service I received from you for my recent order.
I have used you before and would recommend you to other people.

 

Alison - Bournmouth (Jul 2010)


Got my order really quick. Everything was lovely and thank you for the 2 free wax tarts - a lovely surprise. I will be recommending your site to all my friends as the prices are so reasonable and customer service is obviously excellent!

 

Claire - Blaydon on Tyne (Jul 2010)


Hi, just received my wax tartlets. Thank you so much for the super speedy despatch and delivery time. You always give an excellent service. So Many Thanks to all concerned!

Leah - Swindon (Jul 2010)


Hi,thought I would just let you know I have received my order safe and sound.Thank you for the fast and friendly service.

Linda - Mansfield (Jul 2010)


Just wanted to "Thankyou" for the excellent service you have provided. I placed the order late on Friday night and the box of goodies arrived Tuesday morning. Now thats what I call good service. I have recommended you to all my candle loving friends. It was also a really nice surprise to receive some extra goodies in the package. Once again thankyou very much for the excellent service.

Kim - Oldham (Jul 2010)


I just want to say thank you so much - my order was on my doorstep at 7.30 this morning!

 

Lynne - Bournmouth (Jul 2010)


I recently joined your website and purchased some candles and incense. Having not ordered from you before I was slightly wary, you know what it's like when you find a new place that sells your favourite things...eg. Coconut candles, coconut incense and anything vanilla. You are never quite sure what to expect.Well, I am actually just writing to say...thank you. When my parcel came, it was really well packaged, and the items I had bought were absolutely perfect. The other amazing thing about your company, are the memorial, grave candles.When I saw these candles, I immediately bought one. When I told my parents about them, the first thing my dad said was..." can you order some for us?", so I believe I will be making regular orders of them from now on.I know this email is a little long winded, however the main object was to say thank you for such great products, and a wonderful service.

 

 

Theresa - Farnborough (Jul 2010)


Many thanks for your very efficient service. The candles arrived this morning.

 

Sue - Woking (Jul 2010)


Just wanted to say what a fantastic service. Only ordered yesterday and arrived first thing this morning,BRILLIANT!.Will certainaly be ordering all my scented candles from you from now on.thanks.

Glynis - Brynmawr (Jul 2010)


Just wanted to say thanks to you for the exceptional service, I ordered Friday afternoon and received my order Saturday morning, couldn't believe it, I will definitely be ordering again.

 

Pat - Westhoughton (Jun 2010)


Thank you for a great service.
I only ordered yesterday afternoon and less than 24hours later I have my lovely Yankee Tarts.

Mrs Dunlop - Ayr (Jun 2010)


I just had to email and say that your service is second to none.
I ordered my candles yesterday and they arrived today.
I am so pleased with your service, the Prices and everything.
I have ordered from you before and the service is just exemplary
I just wanted to say THANK YOU for stirling service.

Ann - Penrith (Jun 2010)


I just wanted to thank you very much for my order. It is really lovely and I am delighted with it. It arrived very quickly and the price was very good indeed. Thank you again.

Lillian - Northern Ireland (Jun 2010)


JUST TO SAY THANKS FOR SUCH EFFECIENT SERVICE. ORDERED CANDLES YESTERDAY MORNING AND AT 08.30 THIS MORNING, I WAS WOKEN BY THE POSTMAN DELIVERING A LOVELY SMELLING BOX OF CANDLES. WHAT SERVICE, WILL RECOMMEND YOU TO MY FRIENDS.

Jane - fareham (Jun 2010)


Just thought I would let you know what a pleasure your company is to deal with, my orders are delivered within a couple of days of being ordered and so well packaged. Wonderful service!!. Your customer service team are wonderful.

Donna - Cornwall (Jun 2010)


Thank you so much for such excellent service, order delivered by my postie before 9a.m, now burning yummy vanilla lime, will reorder from you in future, faster and cheaper than TV shopping.

Barbara - Ashton Under Lyme (Jun 2010)


Just a quick line to say thank you very much for your prompt, efficient service.I didn't place my order until after 3.30p.m. and goods are already with me, very well packaged and as ordered. Excellent!

 

Julie - Brighouse (Jun 2010)


Items have been received and I would like to compliment you on the wonderful service you have given me both in terms of speed and quality of goods.

David - Pagham (Jun 2010)


Just an email to let you know my order was received this morning.
I just cant believe how quick your delivery service is.
My wife is so pleased I may even be allowed out tonight for a "swift half" LOL
There is even talk of being allowed to watch some of the England football matches. LOL
Many thanks and I will certainly tell others of your shop.

Trevor - Norwich (Jun 2010)


Thanks for posting my order for the silver table candles so quickly. They were exactly what I wanted, and they are now on their way to Australia as part of a tenth wedding anniversary present.
I would have no hesitation in buying from you again, and have put you into my favourites list.

Carole - Brighton (Jun 2010)


Thank you for your prompt response to my order which arrived this morning
I am very impressed with your service and will use your company again

David - Bedworth (Jun 2010)


I would like send you a VERY BIG THANK YOU for my order. I only placed my order yesterday and it was already delivered today. Overseas delivery in under 24 hours!!
Your service is second to none. Well done. I've kept you nice and safe in my "favourites List" for my next order.
Thank you again. The pleasure has been all mine and needless to say the items I ordered are all perfect and lovely. A special thanks also to your packing team who made an excellent job with the packaging of my parcel.

Glynys - Belgium (May 2010)


Just to say thanks for my order which was placed with you yesterday and I recieved it this morning excellent service.

Sandie - Somerset (May 2010)


Thank you so much for your very efficient service----It is the first time I have used you but I will return and recommend you to others.

Anne - Manchester (May 2010)


received my lovely scented candles.
Many thanks for a prompt and professional service.
Fantastic choice of scents. The website is easy to move around and discover a great range of makes. Difficult to choose they all look great!

M. Humphrey - Hampshire (May 2010)


Just a quick note to thank you for such quick and efficient service. i placed my order yesterday afternoon and it was delivered this morning at 9am. well done....very impressed.

S Coyne - London (May 2010)


Thank you for the fantastic service. I received the candles today securely packed - amazing speed!

Mrs vango - Bognor Regis (May 2010)


had to write and thank you for your excellent service. I placed an order with you for the first time via your website yesterday afternoon and the goods were with me this morning, I am very impressed and will have no hesitation in ordering from you again.Keep up the excellent work.

 

Ann - Newcastle (May 2010)


Received today and I am very impressed with the speedy service - thank you

Szeman - Colchester (May 2010)


Thank you for your excellent service.
Highly recommended.

Mr Tubby - Chichester (May 2010)


Many thanks for your efficient service

Mrs Oakes - Durrington (May 2010)


I received my first order off you yesterday and i would just like to say i am very impressed by you not only super fast delivery but excellent packing of my shades/trays .. thank you very much i will certainly be recommending you to my family and friends

Mr Fereday - Worcestershire (May 2010)


Just to say a brilliant service.
Candles arrived yesterday and brilliantly packaged against damages.
Well done.
Thank you

Lesley - Hull (May 2010)


Hi, just a quick email to thank you for your -Exemplary service!Beautiful, safe, secure and thorough packaging!Speed delivery!Glorious products!I will be back soon.

Many thanks again,

Keren - Hemel Hempstead (May 2010)


Hello i received the baby powder electric plus refills in a very good condition.Thanks so much for such fast shipping.i will recomend you to all my friends and you will hear from me very soon.thanks again for everything.amazing.

 

Marisa - Malta (Apr 2010)


Just to say how brilliant your service is - ordered yesterday and in my house today!!

Thank you - what a great company!

Patricia - Harrow (Apr 2010)



I just wish to say that I was very impressed with the service I received from The Scented Candle Shop.
I placed my order on a Thursday & it was promptly delivered the very next day by Tom from UPS.
As I didn't expect to receive the goods so quickly, no-one was at home to take delivery. Tom left a notice slip & took the trouble to call & leave a voicemail message. He agreed to return later that evening when someone would be there to take delivery of the item. Now thats what I call first class service! Thanks to Tom at UPS & thanks to The scented Candle Shop - an excellent product, good value & great service.
The free P&P is a good sales strategy - perhaps if the order value for ROI customers was lower you might increase your customer base here. Either way, I will spread the word amongst my candle-loving friends!
Thanks again & have a nice day,
Emer Waters-Farrell

emer (Mar 2010)


just received my latest order from you and I was SO pleased with the merchandise and the packaging, not to mention the expediency of the delivery of the order. My first order went very well, and my second order went as well, if not better. Thank you SO much for such great customer service and good selection of products.

Janet - USA (Mar 2010)


I do like doing business with you. I am not confident with web pages and usually get stuck somewhere along the line, but I have no trouble with yours and I like the way you responded so quickly to my e-mail. At 77 years old these things do not come easily. So thank you again.

Nita (Mar 2010)


Many thanks for the order delivered today I have no suggestions as my shopping experience was first class and nothing could improve on the super fast delivery that was so well packed. Look forward to shopping with you again and I will certainly recomend you to all my friends.
Thank you again

Cynthia (Mar 2010)


Thank you to a great company, ordered my order one day and received it the next day, excellent service and this was not my first order and it will not be my last. Will be telling friends about you. thanks again.

Christina (Feb 2010)


Hi There,
Just recieved my 1st order
EXCELLENT SERVICE, love the burner

Bev (Feb 2010)


Super service from your company, shall certainly be a returning customer and recommend to my friends.

Francis (Feb 2010)


Just wanted to thank you for the speedy delivery of the gorgeous candles. I was so happy to receive them quickly and so well wrapped!
Thankyou from a very happy customer

Ruth (Feb 2010)


Thank you - received two days after we placed the order - really impressed - fantastic service

Chris (Feb 2010)


Have to thank you for the excellent service, having ordered the items late Monday afternoon and the postman apprears at 0930 this morning, is nothing short of fantastic.

Great website and excellent service.

A very happy customer

Bill - Aberdeen (Feb 2010)


Yesterday I placed my first order with you my parcel arrived today and I am thrilled with them What excellent , quick & efficient service, I will definitely be ordering again !

 

 

Sheri (Feb 2010)


just to thank you for my order which arrived so quickly and which I am very pleased with. Thank you for your prompt attention and an excellent product.

Susan (Feb 2010)


thankyou for such fast service,I shall certainly buy from you again.

 

Julie (Feb 2010)


Thank you for the exceptionally quick delivery and the lovely products.

 

Carol (Feb 2010)


I would like to commend you on your fantastic service,i will definitely be using you again placed my order friday afternoon got them delivered sat morning how brilliant is that all packed really well thanks again michelle

Michelle (Feb 2010)


Just wanted to say how absolutely thrilled I am with the speed with which you despatch your orders! Also the protective packaging is perfect! The products are really wonderful! My God, I'm running out of adjectives!!!

My thanks to your sales, packaging and shipping staff.

Maggie - swansea (Jan 2010)


Just thought I would take a minute to say "thank you" for your efficient service. I placed my order online yesterday afternoon, it was dispatched within the hour and it arrived today. Fantastic service.

 

Susan M (Jan 2010)


My order arrived this morning.
I did not expect this for a day or two.
Brilliant service and well packaged.
thanks

Lesley (Jan 2010)


Just like to say how impressed I am with your service. Candles ordered yesterday and received this morning. Fantastic, thanks

Beryl (Jan 2010)


I would like to send my thanks on the fast service and excellent packaging on my order.
Everything arrived fine. The Tea-Lights are of an unusually high quality and work tremendously well with the Tart warmer.


John - stowmarket (Nov 2009)



This is my second order with you and I would just like to say how very impressed I am with your excellent service.
The speed with which my first order was delivered (+ the quality of the product) certainly gave me the confidence and incentive to use you again.
Many thanks indeed

Jenny (Oct 2009)


Thank you for an incredibly fast, reliable and customer-friendly international service!

Anja (Oct 2009)


Got my order earlier. Thank you very much. Smashing prompt service too!!

Chris M (Oct 2009)


Just a short note to say thanks for the quick service I received my order within 24hrs!! I also made an error while ordering my goods which ended up in me duplicating the order, you picked that up and called to check and sorted that out too, so thankyou very much.

Carole M (Oct 2009)


my parcel arrived safe and well at 10:00 this morning. Thanks for such a fast, reliable service.


 

Lorraine L (Oct 2009)


I first saw the yankee candle shades that you sell whilst on holiday in Ireland last week. I had never seen them before and bought a shade and a yankee candle whilst I was there.After coming home I wish I had bought more and went onto google to look where I could buy these in the UK. Your site came up and I was amazed at the prices as they were nearly half the price that I had paid in Ireland. I ordered these and 2 days later the goods arrived after receiving an email to let me know the items had been dispatched. The items were extremely well packed and I was impressed at such speedy delivery and excellent communication. All to often people complain about bad service but people don't often say 'Thankyou' so I just wanted to say that the service you provided to me was excellent and I will definitely be ordering off you again in the near future.The only complaint I have is that you have to many wonderful things to buy on your site I will end up spending to much money!

Sharron N (Jun 2009)


I would like to thank you all for your wonderful work . i got my order and i am very happy about it and again thanks a lot . i will definiely refer my friends to ur company.

Diana R. (Jun 2009)


I ordered some candle holders to use on the tables at my wedding in July. I would just like to say how impressed I was with your service.
I had to speak to a member of your sales team over the phone, as there were not enough of the item I wanted in stock. The lady I spoke to was really helpful and friendly.
I was also very impressed with how quickly I received my orders.

Lorna J. (May 2009)


Placed an order yesterday at 4pm and received it today before 10am, with free postage. Just want to say what brilliant service.
I say in the far north of Scotland and the amount of companies who add a surcharge is unbelievable.

Gillian B. (May 2009)


Just like to let you know I have recieved my reed diffuser's this morning.(safe and sound). Thank you.Splendid service.

Linda P. (May 2009)


I just wanted to let you know that I received my order today and am very pleased with the prompt service. The products were packaged to a very high standard I will recommend your site to my friends.

K Brown. (May 2009)


I am a new customer and have recently made a few purchases from your company. I have been impressed with the speed of delivery, excellent products and good prices.
Will definitely continue to buy from you.

Jane F. (May 2009)


This is just to let you know that your sevice and delivery times are
excellent, less than 24 hours after I ordered my yankee candles I recieved
them the next morning. I will certainly be shopping with you again.

Patrica T. (May 2009)


I have received my first order from you today, and I would just like to say that I am thrilled with your products and professional service (thank you also for my free gift). I will certainly be shopping with you again.

Chris G (May 2009)


Just a short mail to say thank you to you all again for your great service. Aalways stuff is sent quickly and always received promptly and in good order. One of the best shops on the net and i will always shop with you.

Fiona M. (May 2009)


I received my order today and I would just like to say how pleased I am with your service. I wish more traders would take a lesson from you. The goods were very well packaged and not one wax tart is damaged in any way. Also, the package, when received, looked very professional, clean and very inviting.

I would not hesitate to recommend you and I will certainly be shopping with you again.

Anne A. (May 2009)


I just want to thank you for your exceptional service. I only placed my order yesterday and it has just arrived ... packed beautifully ... not bad at all for free P&P. Thank you very much for your efforts, they are much appreciated. I will be recommending you and will buy from you again.

Sue F. (Apr 2009)


I must say I am impressed with your speed of delivery and your customer service skills but most of all The Bridgewater tarts are superb and extremley fragrant. I will be back for more in the not too distant future.

Cathy W. (Apr 2009)


Just wanted to drop you a line to say thank you for my lovely candles and your prompt deliveries. I shall be buying from you again and will be recommending you to my friends.

Jenny M. (Apr 2009)


I received my order from you last week, and I wanted to tell you how pleased I am with your service and with the quality and value of your products. I have tried without success to find a good value supplier of votive candles, but I was lucky enough to find you recently. Your individual candles are competitively priced, and the free delivery over 20 makes large orders very good value indeed.

My delivery arrived within 2 working days of placing the order, and the candles are of an excellent quality - they burn right down to the bottom without leaving any waste, whereas in the past I have had trouble with candle wicks burning out before the wax has even been touched!

Joan S. (Apr 2009)


Just a quick line to say thank you for such a fast efficient service. This is the first time I have ordered from you but have saved the link into my favourites and shall most definitely be ordering from you in the future. The products are lovely and are as shown on your website. I shall let all my friends know too.

Sue C. (Apr 2009)


Thank you for such a great first experience with you. I made an order with you late yesterday afternoon and this morning I received the delivery! Wow! Not only this, but I was very impressed with the careful and thorough packaging. This was most effective and I am very impressed. Needless to say, I will be back for more! I spend a lot of money on Yankee Candles and was also happy to find the Ashleigh & Burwood Lavender & Camomile incense sticks, as these are hard to find and you had them on offer too

George (Apr 2009)


I just wanted to say thank you very much for the quick delivery of my order, I received it yesterday, and also thank you very much for the free gift that was also in the box.

Caroline T. (Apr 2009)


Just wanted to say a big thank you for such efficient service. We only placed our order yesterday afternoon and it was delivered this morning at 9.30am! We will be recommending your company to all our friends!

Karen S. (Apr 2009)


I just wanted to express how impressed and happy I am with my order, the delivery time and the quality of not only the secure packaging, but the products themselves! My colleague from work purchased some of your Yankee candles for my birthday and I absolutely love them! I placed my order on Friday and received it this morning, which I am most impressed with.

Sarah B. (Mar 2009)


I just want to say Thank You for a first class service! I found your website yesterday, ordered my candles late in the afternoon, and they arrived promptly the next day!

Virginia T. (Mar 2009)


Just wanted to let you know that the candles have arrived. I am so impressed with your wonderful service and will be ordering again very soon.

Steph V. (Mar 2009)


I always believe in thanking sites that give excellent customer service -
and yours is one of those. I ordered on Friday at about 14:00 and recieve
my order on Saturday morning. I will use your site again and recommend it
to my friends.

Jill L. (Mar 2009)


Order was received in perfect shape yesterday. This is the first time I have bought from you and I have to say the ease of purchase, speed, value and professionalism of packaging, was brilliant.

Joe G. (Mar 2009)


Many many thanks for my order, received this morning. My daughter ordered my last set with you, for me and I loved it so much, I thought this would be a lovely gift for another of my daughters Birthday. The parcel arrived safely, well packed, and it is beautiful.
I look forward to ordering from you again.I cannot tell you how delighted I am with your products.

Joyce W. (Mar 2009)


Order recieved today, thank you so much items are gorgeous, will make a fantastic mother's day gift.

Jess C. (Mar 2009)


I recieved order today thanks well packed quick service thrilled to bits, will be buying again soon.

Pat K. (Mar 2009)


I would just like to say how delighted I am with your service and products. I have placed three orders recently and am delighted with the products, the prices and the quick delivery.

Andrea H. (Mar 2009)


Wow, that's fantastic service. Candles arrived this morning. Thank you so much! Would definitely use you again!

Karen C. (Mar 2009)


I would just like to "thank you" for the excellent way you have treated me with my orders. It's not often these days that you come across a firm that acts as quickly as you do.
I love my candles and recently when I had to return a shade to you, it was replaced and sent out to me so quickly that I could still give it as a present in time for their birthday. So once again thank you Scented Candles.

Shelly P. (Mar 2009)


what fantastic service, placed my first order with you on sunday afternoon
and it was delivered at 11am today tuesday you also emailed me to say it had been dispatched,and the goods where excellently packed will certainly be using you again and telling my freinds of your
fantastic service.

Jean B. (Mar 2009)


Just to say that I have now ordered twice from you and your candle products are fantastic. Delivery is excellent - I ordered similar from another company at the same time and still have not had delivery.

Brett C. (Mar 2009)


Thank you so much for your prompt service. Candles received yesterday, very well packaged.

Isobel C. (Mar 2009)


I am just emailing to tell you How efficient you are. I placed an order sat and you emailed me mon to say it had been dispatched, it arrived today (tues) at 11am, nicely packed so nothing was broken and seeing i live in Ireland, it must have been the fastest anything has come from England.

Christine G. - Ireland (Mar 2009)


I purchased some candles from you yesterday and they have arrived this morning. Thank you so much for such a speedy and efficient service. I am hoping to shop with you again soon.

Susan H. (Mar 2009)


My order arrived safe and sound, the candles are really great. l will be back.

Jenny H. (Mar 2009)


Just to say I received my recent order and I'm delighted with the LED
butterflies. It's been a pleasure doing business with you.

Nancy T. (Mar 2009)


I just wanted to say I ordered two large candle jars and was very impressed with the service. The ease of ordering and the prompt delivery and packaging was very impressive.

Jane J. (Mar 2009)


Just a note to thank you for the votive samplers, safely received today. I am always pleased with the quality, price and speed of service you offer - and now I know that the customer service is first rate too - well done!!

Sue A. (Feb 2009)


Just received yet another order. Have ordered an awful lot from you the last year but I do love the service you give and I absolutely adore candles. Your website is fantastic and the delivery service fantastic.
You have so much choice as well and I have to try not to order too much. I now have quite a collection of candles to choose from. My cupboard is getting too small. I have been living in England for 28 years and come from Holland. I used to buy my candles while visiting Holland until I discovered your website.In Holland people adore candles and most living rooms have a few burning when it is getting dark to create a nice atmosphere.
I just thought it was about time to let you know what a great company you are and that it is a pleasure to do business with you.

Ellen H. (Feb 2009)


I just wanted to say how wonderful I think Scentedcandleshop.com is, the prices are very competitive and also you only have to spend 20 to get free shipping which is a big bonus, your order is shipped out the same day as you order either by Royal Mail or UPS and in most cases delivered the next day very well packaged.
Well done Scentedcandleshop.com you've got one very satisfied customer and I'd recommend anybody visiting the site if your undecided about ordering your Yankee Candles from this company give them a go you won't be disappointed.

Carol S. (Feb 2009)


Order arrived 8.30am fantastic service and packaging.

Janette L. (Feb 2009)


Brilliant service, arrived at 10 am this morning.

Ann M. (Feb 2009)


My parcel arrived this morning and everything is lovely, will be ordering again soon.

Kim P. (Feb 2009)


I am writing to say "thank you" for an excellent service. I am delighted with your fast delivery and I am also 100% delighted with my new aromatherapy diffuser!

Jannah K. (Feb 2009)


Just to let you know I received my order. I was very pleased with my burners and the wax melts - especially the free ones. I will be using the site again when I need new burners and refills.

Deborah M. (Feb 2009)


It's 11.05 on Saturday morning and I received my order ( placed yesterday at lunchtime ) , now thats what I call an excellent service. Can I thank all involved and I will assure you we will continue to use and promote your wonderful website, also can I say that your prices are also excellent value compared with Ashleigh & Burwood prices. Once again many thanks for your service.

Wedy D. (Feb 2009)


I write to thank you for tour excellent delivery service. I placed an order yesterday afternoon and received it at lunch time today, I was interested in the Chef's candles when I saw them in the Lakeside catalogue and thought that I would find more about them via Google. I am so pleased that I did, as I found a better price and with free delivery and superb service.

Albert T. (Feb 2009)


I just wanted to say thank you very much for your superb service! I ordered from you by phone on Wednesday, wondering if there was enough time to get the candles for my other half for Valentines Day. There was! They were delivered yesterday!.

Brilliantly packed and very good value. I have already recommended you to a friend and I will be using you again.

Sharon C. (Feb 2009)


Today I received my order from you. I ordered on Saturday, what speedy service!
Thank you! I will definately be ordering again.

Jo H. (Feb 2009)


Thank you for responding so quickly to my order. They are a present for someone and smell absolutely lovely.

Olivia S. (Feb 2009)


I just placed my first order with you on the 5th, and it arrived yesterday. Thank you so much for such great service. It is very unusual these days. I hope you noticed that i said it was my FIRST order!!!! The first of many probably. The prices are very competitive, and you have my Sage & Citrus, ahhh, my very very favourite, which I havent been able to find ANYWHERE, for months. I have already emailed a few of my friends, who are Yankee fans like myself, to recommend your site.

Una L. (Feb 2009)


I would like to say how impressed I am with your company,I am a fairly new customer I have placed a few orders but I am so impressed with the delivery,the goods and the cost.I don't usually email companies with praise the norm is to find out where the goods are,it makes a very pleasant change.

Bevly F. (Feb 2009)


My order has been received and I would like to thank you for your prompt and excellent service I am delighted with my goods and will certainly order from you again ,I would have no hesitation recommending you to friends.

Helen O. (Feb 2009)


Thanks for a very speedy delivery. I am very pleased with my candles and impressed with your thorough packing.

Sue T. (Jan 2009)


I just wanted to say thankyou for my prompt delivery of my order, i am so pleased with my purchase and the speed and efficiency of the delivery.

Lois P. (Jan 2009)


As a 74 yr old "wrinkly", my great pleasure is being a grumpy old man, but your service takes away this pleasure, because your service is excellent. Burners and oils ordered at 2.48pm on Wednesday, delivered this morning. They are needed to stop my daughters complaining about the tobacco smell when they come round.

Frank B. (Jan 2009)


I received my first order yesterday and was delighted with my burner and everything. Delivery was very fast too and the packaging very safe. Your web site is excellent in every respect. I'm so pleased I have made my second order already!

Mark S. (Jan 2009)


Hello, i received my order today, these candles are so unusual and different, i love them. I will be back for more soon.

Lyn L. (Jan 2009)


The candles arrived safe and sound this morning. I would just like to say thank you very much for the efficient way you and your company have dealt with this order and my previous order. I will certainly be buying my candles from you in the future.

Jackie W. (Jan 2009)


Well done for deliverving my candle order the next day !!!! Thats what i call service.. i am 71 yrs of age and new to online shopping, but your website is the easiest i have come across.

Margaret F. (Jan 2009)


I would like to say how pleased I was with the prompt and efficient delivery of the Woodwick Candles that I ordered from you. I could not believe how quickly they arrived - I ordered them in the afternoon and they were on the doorstep the very next morning, beautifully packed as well.

Christine R. (Jan 2009)


I just wanted to tell you I got the candles today and I am very pleased with your service and the candles are lovely and well packaged. Also I'm glad I found a good Internet company and it was so easy for me to order them direct from you. I will definitely be back soon!

Joanne C. (Jan 2009)


Thank you very much for the replacement candle and gift, much appreciated, great bit of packageing.

Grahame B. (Jan 2009)


I would like to thank you for the speed delivery and excellent packaging of my first order.

Caroline W. (Jan 2009)


I just want to say a massive thank you for a fast delivery and excellent service, I love my candles and will order some more later on.

Lisa H. (Jan 2009)


Many thanks for my recent order, yet again packed really well and the candles smell amazing.

Ashley K. (Jan 2009)


Just wanted to congratulate you on a wonderful service. I ordered
yankee tarts from you yesterday afternoon and they were delivered this
morning. I'm sure the only time companys hear from customers is for
complaints but I think it's important to let you know when a service
is excellent and appreciated.

Marie G. (Jan 2009)


Thankyou for your excellent service. I love your products and will recommend your company.

Susan H. (Jan 2009)


Many Thanks candles arrived today I am really impressed by your efficent service and would gladly reccommend you.

Coralie F. (Dec 2008)


The thank you is for the excellent customer service I received last week. I placed an order for two housewarmer jars on Wednesday evening. On Thursday I was contacted by phone to let me know that one of my selections was out of stock. I selected an alternative and on Thursday they arrived. That really is the best service anyone could ever expect. I have already been spreading the word about your website but will do so with even more enthusiasm now!

Sara L. (Dec 2008)


Your web site is easy to use, the candles are beautiful and your communication and delivery extremely good and fast!

Catriona F. (Dec 2008)


I received my order today and would like to say that the service you provide is really great. The order was placed yesterday afternoon and arrived safe and sound lunch time today by UPS. It was very well packed and the candles were lovely. As we live in a fairly remote part of Lincolnshire and we are used to waiting for up to 5-6 days for anything we order on line. I will certainly recommend your company to my friends.

Janet C. (Dec 2008)


Just wanted to say thank you for the super fast delivery of my order, especially at this time of year. I have to admit to being a bit nervous ordering from on-line retailers I haven't used before, but the ordering process was really easy and the delivery service is excellent.

Rhona (Dec 2008)


Hi, i would just like to say a big thank you as i have just received my order which i just placed yesterday. The candles are lovely even the post man couldn't believe the lovely smell. He said that it was the nicest smelling parcel he had ever delivered.

Patricia P. (Dec 2008)


Just would like to say what a fab service you provide,1st time customer and lover of yankee candles ordered from you monday evening parcel arrived today, excellent packaging,free post fast service and alot cheaper than qvc my normal yankee candle shop,needless to say i will be using you again.

Zena A. (Nov 2008)


Thank you so much for my order that I received this morning. I am extremely pleased with my beautiful scented candles and the free delivery. It was so quick.

Joan H. (Nov 2008)


I would just like to congratulate you on your excellent service. A huge selection of reasonably priced candles, a straightforward website and an outstanding delivery service. I shall order again and recommend you to friends and family!

Claire G. (Nov 2008)


Hi, just a quick note to say thank you so much for the candles, they were received safe and sound and they smell devine. Thank you for the quick delivery also. I have receommended your site to all my work colleagues as we are all potty about candles.

Barbra J. (Nov 2008)


I just wanted to take the time to write and say how impressed I am with your service. My order arrived today.This was my second order with your company and you have really delivered. Thanks for a great website, good quality products, clear communications and speedy delivery.

Daniel T. (Nov 2008)


This was my first order from yourselves and I just wanted to write and say how fantastic your service is. I am very pleased with the choice of products on your website and the exceptionally quick delivery, plus the fact of the free 1st Class delivery of items over 15.00. Within three hours of ordering I had an email telling me my order had been dispatched. It arrived at my work address the next afternoon in perfect condition and I'm already enjoying using my purchases, I am always wary of ordering things from websites I haven't used before, but will now definitely be ordering from you again. It's lovely in this day and age to find both great customer service and good prices, so keep up the good work!

Sue S. (Oct 2008)


I am very pleased with the candles I ordered they smell lovely and I look forward to using them. I will certainly come back to you for more.

Vanda M. (Oct 2008)


Just wanted to say thank you for the great service received during my first order with you. Swift shipping and great secure packaging. I will definitely order again.

Lara C. (Oct 2008)


Thank you for you excellent service. I am very happy with your products and very satisfied with the speed of your delivery.

Susan H. (Oct 2008)


I just wanted to email to let you know that I have received my order today and am very happy with everything. Also to say thank you for your excellent service, both in this transaction and the previous one last week, which was flawless also. I've been impressed by your company and will certainly continue to buy from you in the future.

Vicky M. (Oct 2008)


Thank you for the superfast delivery of my order, which arrived this morning. The extra Wax Tarts were much appreciated!

Margaret R. (Oct 2008)


Thank you for sending me the lovely items so quickly and the two free tarts are very much appreciated. Lovely fragrances, too. I belong to a yankee candle group on ebay and I have let all our members know about your website.

Jo V. (Oct 2008)


I would just like to take the time to thank you for your fantastic service, that you provided me with. It was the first time that i have ordered from you and what a great surprise to receive my order today, as i only placed the order yesterday. I shall definately be placing my orders with you from now on.

Bonita K. (Oct 2008)


I am writing to say how impressed I am with the service I have received. I placed an order for some cones on Thursday evening, and received my goods this morning.
Your website was clear and interesting, and the products nicely presented, I will have no hesitation in recommending your company.

Gloria H. (Sep 2008)


These days everyone is very quick to complain when things go wrong and never say thanks when things go right. So.....
I wanted to say a bi THANK YOU to all concerned on the very efficient service your company has provided.
I ordered some candles a few weeks ago and they arrived the very next day - not even 24hrs since placing my order. They were very well packaged as well.

Natasha C. (Sep 2008)


Received my Scented Car Freshners today. Great Service and Communication.

Joan W. (Sep 2008)


Many thanks for the prompt delivery of my candles and good value for money.

Elizabeth C. (Sep 2008)


Just a short e-mail to thank you for the prompt despatch and well packed order which I received today as promised. I will certainly be shopping with you again.

Barbara J. (Sep 2008)


I just wanted to say thank you for the great service I received from your company. My Candle jars were beautifully packed and I am impressed by your attitude to customer care and will definitely be telling my friends about you and ordering from you again.

Ruth D. (Sep 2008)


I just wanted to thank you so much for the amazingly fast service I receive from the Scented Candle Shop. I only placed my order yesterday morning and I have already received my order. Definitely one of the best online services I have ever used.

Patricia T. (Sep 2008)


I would like to give all the staff praise and thank you all for the 100% shopping experience i recieve with every order. The free postage and packaging and the bonus scheme is second to none and i can always guarantee immediate delivery.

Linda M. (Sep 2008)


I would like to thank you for the excellent service I received from you!
My candles arrived today, wonderfully packaged and next day delivery, I am really pleased with them and I just wanted to show my appreciation.
I love Yankee candles and I will definately be using your company again.

Hazel P. (Sep 2008)


Wow, what service, I will definately be recommending you.

Gerald S. (Sep 2008)


Many thanks I received the candle today and am very happy with it.
The customer service and products your company have are excellent.

Shaun M. (Sep 2008)


I would like to thank you for such wonderful, prompt service!
I placed an order yesterday and an hour and a half later I received an email to say it had been dispatched and when I came home today my parcel was waiting for me on my doorstep.

Tessa R. (Sep 2008)


Order arrived safely and I am really thrilled with the tea light burner!
When I have exhausted my present stock of candles I will definately come to you! The service is also very prompt.

Judy B. (Sep 2008)


Very impressed with the service given. Good communication, fast delivery, well packaged and great products. Will use again and again!

Christine H. (Aug 2008)


Thank you superb sertvice! Will certainly be using you regularly even though it's only a small order.

Tony H. (Aug 2008)


I just wanted to congratulate you on your excellent service! I placed an order at 4pm on Tuesday - and it was delivered at 10.45 on Wednesday. You can't get much better service than that!!

Heather F. (Aug 2008)


Thanks so much for that, it came really quick and its beautiful. Very good quality & good value, I'm really pleased with it.

Mandy O (Aug 2008)


I just wanted to let you know that my order has arrived today and I am really pleased with the contents, and thank you for the free Tart. I shall be ordering again

Jennie F. (Aug 2008)


Thank you for your very prompt attention to my order placed yesterday
morning, it arrived well packaged today with everything I had
ordered.

Diane Z. (Aug 2008)


I received my order this morning. excellent service.
Even my postman said, how the parcel smelt lovely.

Pat C. (Aug 2008)


I would like to advise that I have received my order and would like to thank you for the excellent service I have received.

Janis S. (Aug 2008)


I just want to say thank you for a fast delivery and excellent service, I will defiantly change my supplier of Yankee candles (ebay) and use you from now on.

Lisa H. (Aug 2008)


My candles have arrived and I just wanted to say 'thank you'. Your service is excellent and I will definately be buying from you again.

Katrina E. (Jun 2008)


Thank you got my candle today very quick, will use your company again and recommend it.

Paul H. (Jun 2008)


I just wanted to say how impressed I have been with your service. I can't fault it! Brilliant!

I ordered a Yankee candle on Wednesday evening and it arrived yesterday. Not only is this very efficient (free first class delivery and no minimum order - fantastic!) but the candle was extremely well packed. Shall be recommending you to my friends. Keep up this excellent service!

Aliosn L. (Apr 2008)


I must congratulate you on your fantastic service, product, prices and express delivery.You are a credit to on-line shopping.

Elaine M. (Apr 2008)


Thank you for the prompt dispatch of my order which i have received.

Julie N. (Mar 2008)


Hi just to say many thanks for superfast delivery of candles very pleased will be back soon for more.

Lisa R. (Mar 2008)


I would just like to say a big thank you for the midnight cove yankee candle I recieved this morning at 08.00. I praise your fast delivery and First Class service. I say credit due to you.

Linda P. (Feb 2008)


I just wanted to say thank you for my order which I received this morning. I am very pleased with the items and will definitely be ordering again! Thank you again for a great service!

Kelly R. (Feb 2008)


Just wanted to say thank you for your great service. I will definitely be back for more Yankee Candles.

Alison M. (Feb 2008)


I am just emailing to say thank you for the brilliant service. My friend in the UK received my order this morning. Again my thanks. I am in the UK next week, so will have the pleasure of bringing my things back with me.

Patricia V. (Feb 2008)


The order arrived Wednesday morning, I am deeply impressed and will use you again. Many thanks!

Helen B. (Feb 2008)


Order received, very pleased with goods and cannot fault the service, excellent result. Will order gain, definitely!

Val W. (Jan 2008)


This is just a quick thank you for amazing speedy delivery! I placed my order yesterday afternoon and my items came this morning. The free delivery is a huge incentive and the speed of delivery tops it off. I'll definitely be returning.

Angela P. (Jan 2008)


The goods arrived this morning. Excellent service.

Derek A. (Jan 2008)


What an efficient service, I couldn't believe it. Thank you very much. I am delighted with my order, I will recommend you to all my friends and family.

Rita A. (Jan 2008)


Thank you for this, the order arrived yesterday and the candles are excellent! Very good service.

Arlene G. (Dec 2007)


Just to let you know that I received the candles today - Saturday. Thank you so much for the prompt service - I couldn't believe it!!!

Marion M. (Dec 2007)


Thank you for the quick delivery of candles, everything arrived safely!

Cathy A. (Dec 2007)


Absolutely Brilliant service and packing, received order today.

Frances W. (Dec 2007)

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