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Frequently Asked Questions


How long will it take to receive my order?

The time it takes for our customers to receive an order depends entirely on the locale, the shipping method chosen and the date the order was made. We advise customers to take a look at our Shipping Information page, this contains a breakdown of our shipping methods and how long each will take to deliver the product to you.

Please be aware that the stated delivery times, although often accurate, do vary depending on delays within the postal system. Any delays that occur during transit are entirely down to the postal service in charge of delivering the parcel.

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    "Hi there. I wanted to let you know the mail just arrived with your package. The candles are truly lovely and arrived in excellent condition. Very pleased to do business with you!" - Dawn

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    ScentedCandleShop.com
    Unit F5, Phoenix Ind Est,
    Roslyn Crescent
    Harrow
    London, HA1 2SP
    United Kingdom

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