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Frequently Asked Questions


I think my package is lost, what can I do?

Compensation is available on most delivery methods, with the exception of Standard International Mail. If you feel that your package has been lost in the postal system, please contact us and one of our customer support advisors will help you work with the courier that was transporting your package to deal with the matter further.

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    " Order arrived safely and I am really thrilled with the tea light burner! When I have exhausted my present stock of candles I will definately come to you! The service is also very prompt. " - Judy B.

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